Pokerdeck Dingo

Privacy Policy

Effective date: 12 September 2026

Pokerdeck Dingo respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy applies to all personal information collected through the website, booking systems, and in-person interactions. It explains what we collect, how we use it, and your rights.

Pokerdeck Dingo is an independent restaurant guide and VIP gaming lounge site for a premier Australian restaurant and boutique casino lounge in Sydney. The venue offers modern Australian fine dining and private poker tables. This policy applies to the website and related services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when making a booking, enquiring, or interacting with our services.

  • Name, email address, phone number.
  • Dining preferences, dietary requirements, and special requests.
  • Payment details for bookings or events (processed securely).

Information Collected Automatically

When you visit our website, we automatically collect certain technical information.

  • IP address, browser type, device information.
  • Pages visited, time spent, and referring URLs.
  • Cookies and similar technologies (see Cookies section).

Information from Third Parties

We may receive information from third-party booking platforms or social media if you interact with us there. This may include booking details from OpenTable or similar services, and public profile information if you contact us via social media.

How We Use Your Information

Primary Uses

We use your personal information to provide and improve our services.

  • Process bookings and reservations.
  • Respond to enquiries and provide customer support.
  • Send booking confirmations and reminders.
  • Personalise your dining experience based on preferences.
  • Comply with legal obligations, including age verification for gaming.

Marketing Communications

With your consent, we may send you promotional emails about special events or offers. You can opt out at any time via the unsubscribe link. We do not sell your personal information to third parties.

Disclosure of Personal Information

Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our website and services.

  • Booking platform providers (e.g., OpenTable).
  • Payment processors.
  • IT and hosting providers.
  • Marketing and analytics services.

Legal Requirements

We may disclose personal information if required by law, regulation, or legal process. This includes compliance with Australian gambling regulations and responding to lawful requests from authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Data Storage and Security

Storage

Personal information is stored on secure servers located in Australia or in countries with adequate data protection laws. We take reasonable steps to protect information from misuse, loss, and unauthorised access. Data is retained only as long as necessary for the purposes described.

Security Measures

We implement a range of technical and organisational measures to safeguard your information.

  • Encryption of data in transit (SSL/TLS).
  • Access controls and authentication.
  • Regular security assessments.

Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage. You can control cookies through your browser settings.

Types of Cookies We Use

We use the following categories of cookies:

  • Essential cookies: necessary for the website to function.
  • Analytics cookies: help us understand how visitors use the site.
  • Preference cookies: remember your choices (e.g., language).

Managing Cookies

You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain parts of the site.

Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. Requests can be made via the contact details below. We will respond within a reasonable timeframe.

Complaints

If you have a complaint about our handling of your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Opt-Out

You can opt out of marketing communications at any time. Use the unsubscribe link in emails or contact us directly.

Age Verification and Responsible Gaming Data

18+ Only

Age Verification

Access to the poker lounge is restricted to individuals aged 18 and over. We may collect proof of age to verify eligibility. This may include date of birth or government-issued ID. Verification data is used solely for compliance and is not used for marketing.

Responsible Gaming

We are committed to responsible gaming practices and may collect information to support player protection. Self-exclusion requests and gaming activity data may be recorded. This information is handled with strict confidentiality and in accordance with applicable regulations.

Changes to This Policy

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates the latest revision. We will notify you of material changes by posting the updated policy on this page. Effective date: 12 September 2026.

Contact Us

Privacy Contact

If you have any questions or concerns about this privacy policy or our data practices, please contact us.